Shipping Policy

Due to Covid โ€“ 19, all shipping services including UPS, USPS, and DHL are experiencing delays. Deliveries may take up to 10 days. Check your shipment to see the delivery status. We apologize in advance for the inconvenience and advise you to shop ahead of time.

Turnaround

Processing time varies from 1 to 3 days, after that your order will be shipped out. We ship Monday through Friday, excluding major US holidays. (Orders placed on Sunday will begin processing the following Monday)

U.S. Shipping

  • Standard Shipping: 2-7 Business Days
  • Orders placed before 4 PM will be shipped the same day

International Shipping:

Standard International Shipping:ย 7-30 Business DaysDHL: 3 Business Days

Lost Orders

Unfortunately we are not responsible for your lost or stolen packages, please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, USPS,UPS and DHL we have the most current information regarding your package.

Packages that show up as โ€œDeliveredโ€ according to USPS, UPS, or DHL tracking will not be re-shipped. Missing packages are not checkable be in 14 days after delivery date.

PLEASE NOTE:

We are not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

Damaged, Defective, or incorrect items must be reported within 3 days of delivery.

Returned-to-Sender & Refused Packages:

This can happen if (1) an address is invalid or missing information, (2) The carrier is unable to deliver your package, or (3) The order is refused by the customer at time of delivery or not picked up by the customer from the postal office.ย 
Returned-to-Sender or refused packages will be restocked and you will be issued store credit in the form of an E gift card minus the shipping fee.

We do not take responsibility for lost, miss placed, or incorrectly delivered shipments if the address information provided is not corrected at the time of purchase.